SUCCESS STORY
Marks & Clerk strengthens cyber awareness with Boxphish
Overview
Marks & Clerk partnered with Boxphish to strengthen cyber awareness and protect the firm’s sensitive intellectual property across multiple offices. With a growing reliance on digital operations, the firm sought a solution that could improve staff vigilance without adding administrative complexity.
By implementing Boxphish, Marks & Clerk has enhanced staff confidence, reduced cyber risk exposure, and embedded a culture of awareness and responsibility that safeguards both professional and personal environments.
"Boxphish fills all gaps and meets our criteria for cyber awareness training."
Cyber Analyst | Marks & Clerk
Challenge
As a global IP services firm, Marks & Clerk faced several challenges:
Protecting highly sensitive client data from increasingly sophisticated cyber threats.
Ensuring staff across multiple offices could easily access and complete training.
Maintaining robust security without disrupting day-to-day operations.
Providing training that was not only effective but engaging enough to change behaviour.
Needing a scalable solution that could evolve alongside the firm’s growth and digital operations.
Solution
The programme was rolled out across all offices with minimal disruption. Staff receive training in digestible modules and participate in regular simulations to practice spotting threats. The automated system ensures that new employees immediately join the training cycle, maintaining consistent coverage firmwide. Boxphish developed a tailored cyber awareness programme for Marks & Clerk, featuring:
Short, interactive modules focusing on phishing, ransomware, and device security.
Scenario-based phishing simulations reflecting real-world work situations, including emails impersonating suppliers, delivery services, and business networks.
Quizzes and practical exercises to reinforce learning and measure comprehension.
Automated course assignments for new starters to ensure continuous coverage across the firm.
Impact
The Boxphish programme delivered tangible outcomes for Marks & Clerk:
01.
Immediate improvement in staff vigilance and caution when handling emails.
02.
Awareness of cyber threats extended beyond work systems, improving personal cybersecurity practices.
03.
Training integrated seamlessly into busy workflows, fostering engagement without adding administrative burden.
04.
Strengthened client trust through demonstrable protection of sensitive intellectual property.
Standout features
Interactive, short-form courses that fit into busy schedules.
Measurable reduction in susceptibility to cyber threats.
Automated onboarding for new staff to maintain consistent training coverage.
Minimal administrative effort required for IT teams.
Realistic phishing simulations based on day-to-day work scenarios.
Future outlook
Marks & Clerk will continue leveraging Boxphish to maintain high levels of cyber awareness, ensuring staff stay vigilant against evolving threats while safeguarding client data and supporting the firm’s reputation for operational excellence.
Would Marks & Clerk recommend Boxphish?
"Very happy with Boxphish especially with recent addition of automatically assigning courses for new starters.”
Cyber Analyst | Marks & Clerk
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