SUCCESS STORY
Star Multi-Academy Trust strengthens cyber resilience with Boxphish
Overview
Star Multi-Academy Trust, supported by NYES Digital, partnered with Boxphish to enhance cyber awareness across its staff. With ransomware attacks via phishing emails identified as a major threat, the Trust sought a solution that would improve staff ability to recognise phishing and reduce the risk of compromise.
By implementing Boxphish, the Trust has significantly reduced the risk of phishing attacks, increased staff confidence in managing emails, and improved efficiency in online tasks.
"Boxphish training has allowed a fully cyber safe environment to be created, with minimal time needed for admin tasks, giving us an increased feeling of confidence when browsing online."
Headteacher | Star Multi-Academy Trust
Challenge
Star Multi-Academy Trust faced several challenges:
Staff were unable to reliably distinguish phishing emails from legitimate correspondence.
Ransomware threats posed a significant risk to the Trust’s operations.
Lost time and reduced efficiency occurred due to staff clicking on malicious links.
The Trust required an effective solution that was easy to deploy and understand.
Solution
Phishing simulations were deployed across the Trust, integrated into staff workflows without disruption. Staff were guided through practical, hands-on training whenever they misidentified phishing emails, creating a learning experience rooted in real-world scenarios. This approach ensures staff can quickly learn to identify phishing attempts and apply that knowledge in their daily work. Boxphish implemented a tailored phishing simulation programme for the Trust, including:
Phishing simulations reflecting emails staff were familiar with, such as Microsoft and Google login prompts and school-specific communications.
Immediate redirection to training pages when staff failed to identify phishing emails, explaining what indicators were missed.
Ongoing simulations to reinforce skills and awareness.
Impact
Boxphish training delivered measurable benefits for Star Multi-Academy Trust, including:
01.
A 95% reduction in clicks on illegitimate links.
02.
Significant decrease in phishing-related risk to the Trust.
03.
Increased staff confidence and efficiency in managing emails and online tasks.
04.
Creation of a safer, cyber-aware environment across the Trust.
Standout features
Phishing simulations designed to reflect real-world emails staff regularly receive.
Immediate corrective training when phishing attempts are missed.
Measurable reduction in risk through data-driven insights.
Minimal administrative effort required for deployment and monitoring.
Skills applied directly to daily tasks, increasing overall staff confidence.
Future outlook
Star Multi-Academy Trust plans to continue using Boxphish simulations to maintain vigilance and ensure staff remain confident in recognising phishing threats, further strengthening the Trust’s cyber resilience.
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