SUCCESS STORY
Swim England strengthens cyber awareness with Boxphish
Overview
Swim England, the national governing body for swimming, diving, water polo, open water swimming, and synchronised swimming, partnered with Boxphish to enhance cyber security awareness among its staff. With more administrative activities moving online, the organisation sought a solution that could deliver regular, effective training without taking up excessive staff time.
By implementing Boxphish, Swim England has increased staff confidence, reduced cyber risk, and embedded practical cyber security skills into daily work practices.
"Working with Boxphish for our cyber security training has allowed us to free up so much additional time for other tasks. The training requires almost zero work from our side, educating our staff on a regular basis and allowing us to feel safe and secure."
Head of IT | Swim England
Challenge
Swim England faced several challenges:
Increasing online administrative activities introduced higher exposure to cyber threats.
Staff required regular training without disrupting their day-to-day work.
The organisation needed a way to track areas of risk and improve awareness across departments.
Training had to be practical, relevant, and easy to engage with in a hybrid-working environment.
Solution
Over 3,000 phishing simulations were delivered directly to staff inboxes across the organisation. The combination of simulations and bite-sized courses creates a continuous learning environment, allowing staff to improve awareness while fitting seamlessly into their schedules. Boxphish implemented a bespoke learning journey for Swim England, including:
Bite-sized UK-focused training modules with short quizzes to reinforce knowledge.
Phishing simulations designed to mirror real-world threats staff might encounter.
Courses covering phishing, home working, and device security to ensure safe hybrid-working practices.
Department-level reporting to identify high-risk areas and tailor additional support.
Impact
Boxphish training delivered measurable benefits for Swim England, including:
01.
Reduction of the organisation’s phishing risk score to less than 1% following seven simulations.
02.
Enhanced staff confidence and competence in identifying phishing attempts and securing devices.
03.
Continuous reinforcement of cyber security best practices in a hybrid-working environment.
04.
Insightful departmental reporting to focus on areas of risk.
05.
Minimal administrative effort required from internal IT teams.
Standout features
UK-focused, bite-sized training modules with quizzes.
Realistic phishing simulations delivered directly to inboxes.
Continuous learning and reinforcement of practical skills.
Department-level reporting to monitor risk and engagement.
Minimal administrative effort required for deployment and management.
Future outlook
Swim England plans to continue leveraging Boxphish training to maintain high levels of cyber awareness, ensuring staff remain vigilant, confident, and secure in their online work, both in the office and remotely.
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