SUCCESS STORY

University College School Hampstead strengthens cyber awareness with Boxphish  

Overview

University College School Hampstead, an independent day school educating pupils from reception through sixth form, partnered with Boxphish to enhance cyber awareness among its staff. Recognising the growing threat of cyber attacks in the education sector, the school sought a solution that would strengthen security practices without adding stress or time pressure to already busy schedules. 

By implementing Boxphish’s cyber awareness platform, the school has improved staff confidence, reduced vulnerability to phishing attacks, and embedded a proactive security culture across the organisation. 

"The evidence of the effectiveness of Boxphish is already clear in our school. Other departments are starting to ask if they can run their training on the Boxphish platform and as a result we’re hoping to explore the custom content offering Boxphish provide in the coming months."

Nik Cragg, Head of IT | University College School 

social engineering

Challenge

Despite significant investment in IT security, University College School Hampstead faced several key challenges: 

    Protecting staff and student data from increasingly sophisticated cyber threats.

    Delivering cyber security training without disrupting staff workloads or causing additional stress.

    Ensuring ongoing awareness of phishing and other attack methods across all employees.

    Providing a solution that required minimal administrative effort from the school.

    Solution

    Boxphish’s automated platform allowed University College School to deploy training with minimal effort from IT staff. Courses and phishing simulations were delivered regularly and efficiently, ensuring consistent engagement and measurable improvements in awareness across the school. Boxphish implemented an interactive cyber awareness programme tailored to the school, including:  

    Bite-sized, engaging courses covering cyber security fundamentals.

    Phishing simulations highlighting real-world attack scenarios relevant to the education sector.

    Monthly course delivery to staff with zero administrative input required from the school.

    Reporting dashboards to monitor engagement and identify areas of vulnerability.

    Impact

    The Boxphish solution delivered clear benefits for University College School Hampstead, including: 

    01.

    Increased cyber awareness across all staff, reducing susceptibility to phishing attacks. 

    02.

    Digestible, engaging training that fit into busy schedules. 

    03.

    Improved confidence among staff when handling emails and sensitive data. 

    04.

    Identification of areas of vulnerability through in-platform reporting, enabling targeted interventions. 

    05.

    Reduced time lost to potential cyber incidents and errors. 

    Standout features

    Bite-sized, engaging courses designed for busy staff. 

    Realistic phishing simulations to reinforce learning.

    Automated, monthly delivery requiring no administrative input. 

    Clear reporting to track engagement and highlight vulnerabilities. 

    Scalable solution with potential for custom content.

    Future outlook

    The school plans to expand the use of Boxphish across additional departments and explore custom content offerings, continuing to strengthen its cyber security culture and ensuring staff remain confident and vigilant against evolving threats. 

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